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CUSTOM DESIGNED TRAINING
We pride ourselves on customizing the facilitation and design of workshops we conduct.  Why?  Participants have differing needs.  Organizations have unique challenges.  Industries present different issues. Time & staffing challenges and the constraints of keeping the business running require creativity, which we pride ourselves on demonstrating.  Each of these workshops is customized with organizational and industry specific language and skills practice. 

Teller Training

Personal and Professional Development Workshops

  • Customer Service ~ It's An Attitude Not a Department!
  • Debt Collections ~ Collection & Communication Techniques to Create Win-Win Outcomes
  • Presentation Skills ~ Delivering Memorable Presentations - It's Not All About Power Point
  • Problem Solving & Decision Making ~ 7 Steps to Maximize Results
  • Leadership ~ 12 Strategies to Lead Like You Own the Company

 

  • Coaching ~ The Essential Ingredient for Enhancing Employee Performance
  • Interviewing ~ Behavior Based Interviewing Gives the Clearest Picture
  • Performance Management ~ Performance Evaluations: No Surprises Allowed!
  • Lean Manufacturing ~ Fundamentals of Lean Manufacturing
  • Exit Planning ~ Exit Planning Success Strategies
  • Anger Management ~ How Not To Get Hooked By Negative Emotions
  • Call Centers ~ Building A Motivated Call Center
  • Process Improvement ~ Involve Employees to Improve ROI

Certification Programs

Certified Sales Executive (CSE©) ~ Coaching & instruction leading to certification in sales management though Sales & Marketing Executives International

Certified Marketing Executive (CME©) ~ Coaching & instruction leading to certification in marketing management though Sales & Marketing Executives International.

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